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Grand Hyatt Playa Del Carmen Resort

See Rooms Available

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a steam room, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


Dining

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Japanese cuisine at Sushi "n" Raw Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily for a fee.


Business Amenities

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.


Rooms

Make yourself at home in one of the 314 guestrooms featuring iPod docking stations and minibars. Rooms have private furnished balconies. Wired and wireless Internet access is complimentary, while 47-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.


Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Quinta Avenida - 0.1 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.5 km / 0.3 mi
Mario Villanueva Stadium Madrid - 0.5 km / 0.3 mi
Playa del Carmen Main Beach - 0.6 km / 0.4 mi
Pier Navega - 0.6 km / 0.4 mi
Calle Corazón - 0.7 km / 0.4 mi
Mamitas Beach Club - 0.7 km / 0.4 mi
Nuestra Senora del Carmen Catholic Church - 0.9 km / 0.6 mi
3D Museum of Wonders - 1 km / 0.6 mi
Central Square - 1.2 km / 0.7 mi
Yucatek Divers - 1.4 km / 0.9 mi
Playa del Carmen Maritime Terminal - 1.6 km / 1 mi
Paseo del Carmen - 1.7 km / 1.1 mi
Plaza Paraiso - 1.8 km / 1.1 mi
Guadalupe Church - 2.4 km / 1.5 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 55.8 km / 34.7 mi
Cozumel Intl. Airport (CZM) - 34.8 km / 21.6 mi

The preferred airport for Grand Hyatt Playa Del Carmen Resort is Cancun Intl. Airport (CUN).


Location

With a stay at Grand Hyatt Playa Del Carmen Resort, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 10-minute walk of Mamitas Beach Club. This 5-star hotel is 1.5 mi (2.5 km) from Playa del Carmen Maritime Terminal and 7.1 mi (11.4 km) from Xcaret Eco Theme Park.


Headline

Near 3D Museum of Wonders

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Featured Amenities

  • Free WiFi
  • Number of restaurants - 2
  • Swimming pool
  • Number of outdoor pools - 4
  • Poolside bar
  • Dry cleaning/laundry service
  • Shopping on site
  • Babysitting or childcare (surcharge)
See Rooms Available

Featured Amenities

  • Free WiFi
  • Number of restaurants - 2
  • Swimming pool
  • Number of outdoor pools - 4
  • Poolside bar
  • Dry cleaning/laundry service
  • Shopping on site
  • Babysitting or childcare (surcharge)
  • Pool umbrellas
  • Number of bars/lounges - 2
  • Designated smoking areas
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Coffee/tea in common areas
  • Elevator
  • Children's club (surcharge)
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Food and water bowls
  • Express check-in
  • Dog exercise area
  • Meeting rooms
  • Pet-sitting services
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Arcade/game room
  • Spa treatment room(s)
  • Garden
  • Coffee shop or café
  • Free newspapers in lobby
  • Full-service spa
  • Wedding services
  • 24-hour fitness facilities
  • Supervised childcare/activities (surcharge)
  • Free bicycles on site
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Spa services on site
  • Safe-deposit box at front desk
  • Hiking/biking trails nearby
  • Children's pool
  • Steam room
  • Pool cabanas (surcharge)
  • Valet parking (surcharge)
  • Hair salon
  • Terrace
  • Wheelchair accessible path of travel
  • Pool sun loungers
  • Concierge services
place View Map
place
1a Avenida esquina Calle 26, Colonia Centro, Playa del Carmen, 77710, QROO, MEXICO
phone
52-984-8751234
place View Map

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More about Grand Hyatt Playa Del Carmen Resort

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a steam room, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


Dining

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Japanese cuisine at Sushi "n" Raw Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily for a fee.


Business Amenities

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.


Rooms

Make yourself at home in one of the 314 guestrooms featuring iPod docking stations and minibars. Rooms have private furnished balconies. Wired and wireless Internet access is complimentary, while 47-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.


Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Quinta Avenida - 0.1 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.5 km / 0.3 mi
Mario Villanueva Stadium Madrid - 0.5 km / 0.3 mi
Playa del Carmen Main Beach - 0.6 km / 0.4 mi
Pier Navega - 0.6 km / 0.4 mi
Calle Corazón - 0.7 km / 0.4 mi
Mamitas Beach Club - 0.7 km / 0.4 mi
Nuestra Senora del Carmen Catholic Church - 0.9 km / 0.6 mi
3D Museum of Wonders - 1 km / 0.6 mi
Central Square - 1.2 km / 0.7 mi
Yucatek Divers - 1.4 km / 0.9 mi
Playa del Carmen Maritime Terminal - 1.6 km / 1 mi
Paseo del Carmen - 1.7 km / 1.1 mi
Plaza Paraiso - 1.8 km / 1.1 mi
Guadalupe Church - 2.4 km / 1.5 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 55.8 km / 34.7 mi
Cozumel Intl. Airport (CZM) - 34.8 km / 21.6 mi

The preferred airport for Grand Hyatt Playa Del Carmen Resort is Cancun Intl. Airport (CUN).


Location

With a stay at Grand Hyatt Playa Del Carmen Resort, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 10-minute walk of Mamitas Beach Club. This 5-star hotel is 1.5 mi (2.5 km) from Playa del Carmen Maritime Terminal and 7.1 mi (11.4 km) from Xcaret Eco Theme Park.


Headline

Near 3D Museum of Wonders

  • Free WiFi
  • Number of restaurants - 2
  • Swimming pool
  • Number of outdoor pools - 4
  • Poolside bar
  • Dry cleaning/laundry service
  • Shopping on site
  • Babysitting or childcare (surcharge)
  • Pool umbrellas
  • Number of bars/lounges - 2
  • Designated smoking areas
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Coffee/tea in common areas
  • Elevator
  • Children's club (surcharge)
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Food and water bowls
  • Express check-in
  • Dog exercise area
  • Meeting rooms
  • Pet-sitting services
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Arcade/game room
  • Spa treatment room(s)
  • Garden
  • Coffee shop or café
  • Free newspapers in lobby
  • Full-service spa
  • Wedding services
  • 24-hour fitness facilities
  • Supervised childcare/activities (surcharge)
  • Free bicycles on site
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Spa services on site
  • Safe-deposit box at front desk
  • Hiking/biking trails nearby
  • Children's pool
  • Steam room
  • Pool cabanas (surcharge)
  • Valet parking (surcharge)
  • Hair salon
  • Terrace
  • Wheelchair accessible path of travel
  • Pool sun loungers
  • Concierge services

Check-in - Begin Time

3:00 PM


Check-in - End Time

6:00 AM


Check-in - Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 21 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
  • This property accepts MXN currency only for all onsite payments, including incidentals.


Check-in - Special Instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation. Guests must indicate the correct number of guests, including children and infants, at the time of booking. Extra-person fees apply for more than 2 guests per room and are collected at the property.


Check-in - Min Age

21


Check-out - Time

12:00 PM


Fees - Mandatory

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


Fees - Optional

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 30 per person (approximately)
  • Valet parking fee: USD 15 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Policies - Know Before You Go

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
  • Contactless check-out is available.
  • The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) and GBAC STAR (Hyatt) guidelines.
  • Enhanced food service safety measures are in place.

Hotel

  • Free WiFi
  • Number of restaurants - 2
  • Swimming pool
  • Number of outdoor pools - 4
  • Poolside bar
  • Dry cleaning/laundry service
  • Shopping on site
  • Babysitting or childcare (surcharge)
  • Pool umbrellas
  • Number of bars/lounges - 2
  • Designated smoking areas
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Coffee/tea in common areas
  • Elevator
  • Children's club (surcharge)
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Food and water bowls
  • Express check-in
  • Dog exercise area
  • Meeting rooms
  • Pet-sitting services
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Arcade/game room
  • Spa treatment room(s)
  • Garden
  • Coffee shop or café
  • Free newspapers in lobby
  • Full-service spa
  • Wedding services
  • 24-hour fitness facilities
  • Supervised childcare/activities (surcharge)
  • Free bicycles on site
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Spa services on site
  • Safe-deposit box at front desk
  • Hiking/biking trails nearby
  • Children's pool
  • Steam room
  • Pool cabanas (surcharge)
  • Valet parking (surcharge)
  • Hair salon
  • Terrace
  • Wheelchair accessible path of travel
  • Pool sun loungers
  • Concierge services


Check-in - Begin Time

3:00 PM


Check-in - End Time

6:00 AM


Check-in - Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 21 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
  • This property accepts MXN currency only for all onsite payments, including incidentals.


Check-in - Special Instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation. Guests must indicate the correct number of guests, including children and infants, at the time of booking. Extra-person fees apply for more than 2 guests per room and are collected at the property.


Check-in - Min Age

21


Check-out - Time

12:00 PM


Fees - Mandatory

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


Fees - Optional

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 30 per person (approximately)
  • Valet parking fee: USD 15 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Policies - Know Before You Go

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
  • Contactless check-out is available.
  • The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) and GBAC STAR (Hyatt) guidelines.
  • Enhanced food service safety measures are in place.

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