Phoenix


Amenities

Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. This hotel also features complimentary wireless Internet access, ski storage, and a fireplace in the lobby.


Dining

Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.


Renovations

The property is closed between October 18 and December 17.


National Ratings

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.


Business Amenities

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A train station pick-up service is available for a surcharge.


Rooms

Make yourself at home in one of the 27 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.


Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Zermatt–Sunnegga Funicular - 0.4 km / 0.3 mi
St. Mauritius Church - 0.9 km / 0.5 mi
Matterhorn Museum - 0.9 km / 0.6 mi
Mountaineers Cemetery - 0.9 km / 0.6 mi
Zermatt-Furi Gondola - 1.5 km / 0.9 mi
Sunnegga Ski Resort - 2.6 km / 1.6 mi
Furi Ski Area - 3.7 km / 2.3 mi
Matterhorn Express II Cable Car - 3.8 km / 2.4 mi
Furi - Trockener Steg Cable Car - 4 km / 2.5 mi
Riffelberg Express Gondola - 4.1 km / 2.5 mi
Unterrothorn - 1.7 km / 1.1 mi
Weisshorn - 3.7 km / 2.3 mi
Matterhorn Golf Club - 7.6 km / 4.7 mi
Charles Kuonen Suspension Bridge - 10.6 km / 6.6 mi

The nearest major airport is Sion (SIR) - 80.7 km / 50.1 mi


Location

When you stay at Phoenix in Zermatt, you'll be on a river, just steps from Matterhorn Ski Paradise and 5 minutes by foot from Zermatt–Sunnegga Funicular. This hotel is 24.1 mi (38.8 km) from Saas-Fee Ski Resort and 0.1 mi (0.1 km) from Zermatt-Furi Gondola.


Headline

Near Zermatt–Sunnegga Funicular

Read more keyboard_arrow_down Read less keyboard_arrow_up

Featured Amenities

  • Free WiFi
  • Dry cleaning/laundry service
  • Mountain biking nearby
  • Train station pickup (surcharge)
  • Food and water bowls
  • Express check-in
  • Television in common areas
  • Train station drop-off (surcharge)
place
Untere Wiestistrasse 11, Zermatt, 3920, VS, SWITZERLAND
phone
41-27-9681819

Pay in instalments over 6 months for purchases up to $5,000 AUD using Humm!

Learn more
Get lower price for members
Signup to get up to 10-20% off through our member pricing!
More about Phoenix

Amenities

Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. This hotel also features complimentary wireless Internet access, ski storage, and a fireplace in the lobby.


Dining

Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.


Renovations

The property is closed between October 18 and December 17.


National Ratings

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.


Business Amenities

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A train station pick-up service is available for a surcharge.


Rooms

Make yourself at home in one of the 27 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.


Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Zermatt–Sunnegga Funicular - 0.4 km / 0.3 mi
St. Mauritius Church - 0.9 km / 0.5 mi
Matterhorn Museum - 0.9 km / 0.6 mi
Mountaineers Cemetery - 0.9 km / 0.6 mi
Zermatt-Furi Gondola - 1.5 km / 0.9 mi
Sunnegga Ski Resort - 2.6 km / 1.6 mi
Furi Ski Area - 3.7 km / 2.3 mi
Matterhorn Express II Cable Car - 3.8 km / 2.4 mi
Furi - Trockener Steg Cable Car - 4 km / 2.5 mi
Riffelberg Express Gondola - 4.1 km / 2.5 mi
Unterrothorn - 1.7 km / 1.1 mi
Weisshorn - 3.7 km / 2.3 mi
Matterhorn Golf Club - 7.6 km / 4.7 mi
Charles Kuonen Suspension Bridge - 10.6 km / 6.6 mi

The nearest major airport is Sion (SIR) - 80.7 km / 50.1 mi


Location

When you stay at Phoenix in Zermatt, you'll be on a river, just steps from Matterhorn Ski Paradise and 5 minutes by foot from Zermatt–Sunnegga Funicular. This hotel is 24.1 mi (38.8 km) from Saas-Fee Ski Resort and 0.1 mi (0.1 km) from Zermatt-Furi Gondola.


Headline

Near Zermatt–Sunnegga Funicular

  • Free WiFi
  • Dry cleaning/laundry service
  • Mountain biking nearby
  • Train station pickup (surcharge)
  • Food and water bowls
  • Express check-in
  • Television in common areas
  • Train station drop-off (surcharge)
  • Ski storage
  • Tours/ticket assistance
  • Fireplace in lobby
  • Distance from property (km) - 7
  • One meeting room
  • Wheelchair accessible – no
  • Luggage storage
  • Free breakfast
  • Express check-out
  • Multilingual staff
  • Front desk (limited hours)
  • Bar/lounge
  • Spa services on site
  • Smoke-free property
  • Hiking/biking trails nearby
  • Laundry facilities
  • Elevator
  • Fitness facilities

Check-in - Begin Time

3:00 PM


Check-in - End Time

7:00 PM


Check-in - Instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher and a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property


Check-in - Special Instructions

The front desk is open daily from 8 AM - 9:30 PM. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.


Check-in - Min Age

18


Check-out - Time

10:30 AM


Fees - Mandatory

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


Fees - Optional

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Nearby parking fee: CHF 15.00 per day
  • Pet fee: CHF 15 per pet, per day
  • Crib (infant bed) fee: CHF 40 per day
  • Rollaway bed fee: CHF 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Policies - Know Before You Go

  • This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
  • Contactless check-out is available.
  • The property affirms that it follows sanitization practices of Clean & Safe (Switzerland) guidelines.
  • Enhanced food service safety measures are in place.

Hotel

  • Free WiFi
  • Dry cleaning/laundry service
  • Mountain biking nearby
  • Train station pickup (surcharge)
  • Food and water bowls
  • Express check-in
  • Television in common areas
  • Train station drop-off (surcharge)
  • Ski storage
  • Tours/ticket assistance
  • Fireplace in lobby
  • Distance from property (km) - 7
  • One meeting room
  • Wheelchair accessible – no
  • Luggage storage
  • Free breakfast
  • Express check-out
  • Multilingual staff
  • Front desk (limited hours)
  • Bar/lounge
  • Spa services on site
  • Smoke-free property
  • Hiking/biking trails nearby
  • Laundry facilities
  • Elevator
  • Fitness facilities


Check-in - Begin Time

3:00 PM


Check-in - End Time

7:00 PM


Check-in - Instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher and a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property


Check-in - Special Instructions

The front desk is open daily from 8 AM - 9:30 PM. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.


Check-in - Min Age

18


Check-out - Time

10:30 AM


Fees - Mandatory

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


Fees - Optional

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Nearby parking fee: CHF 15.00 per day
  • Pet fee: CHF 15 per pet, per day
  • Crib (infant bed) fee: CHF 40 per day
  • Rollaway bed fee: CHF 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Policies - Know Before You Go

  • This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
  • Contactless check-out is available.
  • The property affirms that it follows sanitization practices of Clean & Safe (Switzerland) guidelines.
  • Enhanced food service safety measures are in place.