SO/ Auckland

4
5 Star Hotel

Amenities

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a 24-hour health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


Dining

Grab a bite at Mixo, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.


Renovations

Due to COVID-19, this property’s food and beverage options may be limited.


National Ratings

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.


Business Amenities

Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. This hotel has 5 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).


Rooms

Make yourself at home in one of the 130 guestrooms featuring refrigerators and free minibar items. Wired and wireless Internet access is complimentary, while 49-inch Smart televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.


Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

La Cigale Market at Britomart - 0.1 km / 0.1 mi
Queen Street Shopping District - 0.2 km / 0.1 mi
High Street - 0.3 km / 0.2 mi
Britomart Transport Centre - 0.3 km / 0.2 mi
Queens Wharf - 0.4 km / 0.2 mi
Auckland Ferry Terminal - 0.5 km / 0.3 mi
Auckland Art Gallery - 0.6 km / 0.4 mi
Auckland High Court - 0.7 km / 0.4 mi
New Zealand National Maritime Museum - 0.7 km / 0.5 mi
Albert Park - 0.8 km / 0.5 mi
University of Auckland - 0.9 km / 0.5 mi
Princes Wharf - 0.9 km / 0.6 mi
The Civic - 0.9 km / 0.6 mi
Auckland Central City Library - 0.9 km / 0.6 mi
SkyCity Casino - 0.9 km / 0.6 mi

The preferred airport for SO/ Auckland is Auckland Intl. Airport (AKL) - 28.9 km / 17.9 mi


Location

With a stay at SO/ Auckland, you'll be centrally located in Auckland, a 6-minute walk from Auckland Ferry Terminal and 10 minutes by foot from University of Auckland. This 5-star hotel is 0.6 mi (0.9 km) from Princes Wharf and 0.6 mi (1 km) from SkyCity Casino.


Headline

Near New Zealand National Maritime Museum

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Featured Amenities

  • Free WiFi
  • Number of restaurants - 2
  • Indoor pool
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Babysitting or childcare (surcharge)
  • Express check-in
  • Number of meeting rooms - 5
place
Cnr. Customs East & Gore Street, Auckland, 1010, NEW ZEALAND
phone
64-9-379 1860

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More about SO/ Auckland

Amenities

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a 24-hour health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


Dining

Grab a bite at Mixo, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.


Renovations

Due to COVID-19, this property’s food and beverage options may be limited.


National Ratings

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.


Business Amenities

Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. This hotel has 5 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).


Rooms

Make yourself at home in one of the 130 guestrooms featuring refrigerators and free minibar items. Wired and wireless Internet access is complimentary, while 49-inch Smart televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.


Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

La Cigale Market at Britomart - 0.1 km / 0.1 mi
Queen Street Shopping District - 0.2 km / 0.1 mi
High Street - 0.3 km / 0.2 mi
Britomart Transport Centre - 0.3 km / 0.2 mi
Queens Wharf - 0.4 km / 0.2 mi
Auckland Ferry Terminal - 0.5 km / 0.3 mi
Auckland Art Gallery - 0.6 km / 0.4 mi
Auckland High Court - 0.7 km / 0.4 mi
New Zealand National Maritime Museum - 0.7 km / 0.5 mi
Albert Park - 0.8 km / 0.5 mi
University of Auckland - 0.9 km / 0.5 mi
Princes Wharf - 0.9 km / 0.6 mi
The Civic - 0.9 km / 0.6 mi
Auckland Central City Library - 0.9 km / 0.6 mi
SkyCity Casino - 0.9 km / 0.6 mi

The preferred airport for SO/ Auckland is Auckland Intl. Airport (AKL) - 28.9 km / 17.9 mi


Location

With a stay at SO/ Auckland, you'll be centrally located in Auckland, a 6-minute walk from Auckland Ferry Terminal and 10 minutes by foot from University of Auckland. This 5-star hotel is 0.6 mi (0.9 km) from Princes Wharf and 0.6 mi (1 km) from SkyCity Casino.


Headline

Near New Zealand National Maritime Museum

  • Free WiFi
  • Number of restaurants - 2
  • Indoor pool
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Babysitting or childcare (surcharge)
  • Express check-in
  • Number of meeting rooms - 5
  • Wheelchair-accessible path to elevator
  • Conference space size (meters) - 500
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Number of bars/lounges - 2
  • Spa treatment room(s)
  • In-room accessibility
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Full-service spa
  • Wedding services
  • Tours/ticket assistance
  • Accessible bathroom
  • 24-hour fitness facilities
  • Rooftop terrace
  • Airport transportation (surcharge)
  • 24-hour health club
  • Luggage storage
  • Wheelchair-accessible on-site restaurant
  • Porter/bellhop
  • Multilingual staff
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Spa services on site
  • Smoke-free property
  • Snack bar/deli
  • Sauna
  • Elevator
  • Conference space
  • Valet parking (surcharge)
  • Terrace
  • Concierge services
  • 24-hour business center

Check-in - Begin Time

3:00 PM


Check-in - End Time

midnight


Check-in - Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
  • This property accepts credit cards, debit cards, and cash
  • Long-term renters welcome
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property


Check-in - Special Instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.


Check-out - Time

12:00 PM


Fees - Optional

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 44 per person (approximately)
  • Airport shuttle fee: NZD 195 per vehicle (one-way)
  • Valet parking fee: NZD 50 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 100.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Policies - Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 12 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
  • Contactless check-in and contactless check-out are available.
  • The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.
  • Enhanced food service safety measures are in place.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel

  • Free WiFi
  • Number of restaurants - 2
  • Indoor pool
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Babysitting or childcare (surcharge)
  • Express check-in
  • Number of meeting rooms - 5
  • Wheelchair-accessible path to elevator
  • Conference space size (meters) - 500
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Number of bars/lounges - 2
  • Spa treatment room(s)
  • In-room accessibility
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Full-service spa
  • Wedding services
  • Tours/ticket assistance
  • Accessible bathroom
  • 24-hour fitness facilities
  • Rooftop terrace
  • Airport transportation (surcharge)
  • 24-hour health club
  • Luggage storage
  • Wheelchair-accessible on-site restaurant
  • Porter/bellhop
  • Multilingual staff
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Spa services on site
  • Smoke-free property
  • Snack bar/deli
  • Sauna
  • Elevator
  • Conference space
  • Valet parking (surcharge)
  • Terrace
  • Concierge services
  • 24-hour business center


Check-in - Begin Time

3:00 PM


Check-in - End Time

midnight


Check-in - Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
  • This property accepts credit cards, debit cards, and cash
  • Long-term renters welcome
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property


Check-in - Special Instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.


Check-out - Time

12:00 PM


Fees - Optional

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 44 per person (approximately)
  • Airport shuttle fee: NZD 195 per vehicle (one-way)
  • Valet parking fee: NZD 50 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 100.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Policies - Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 12 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
  • Contactless check-in and contactless check-out are available.
  • The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.
  • Enhanced food service safety measures are in place.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).