Sotetsu Fresa Inn Tokyo-Kamata

Check-in - Begin Time

3:00 PM

Check-in - End Time

4:00 AM

Check-in - Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in - Special Instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The name on the booking must match the name on the passport. Parcel deliveries will be accepted only for guests in house or checking in within a week of the day of receipt. Guests should write the name of the guest and check-in date on the package. The property cannot hold very large bags, large amounts of baggage, or items that require refrigeration or freezing. Please note that the property will not pay cash on delivery, so guests should make sure to pay before sending their items.

Check-out - Time

11:00 AM

Fees - Mandatory

You'll be asked to pay the following charges at the property:

• The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Fees - Optional

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for buffet breakfast: JPY 1100 for adults and JPY 550 for children (approximately)
• Self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies - Know Before You Go

• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Parking height restrictions apply.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.