The Urban Suites

Check-in - Begin Time

4:00 PM

Check-in - End Time

9:00 PM

Check-in - Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Parties and events are allowed on site
• Safety features at this property include a fire extinguisher and window guards
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in - Special Instructions

The front desk is open daily from 9:00 AM - 6:30 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. The general deposit applies only to bookings of 2 rooms or more. Please note: this property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with foreign license plates must register their vehicle with the city in advance.

Check-in - Min Age

21

Check-out - Time

11:00 AM

Fees - Mandatory

You'll be asked to pay the following charges at the property:

• Deposit: EUR 300 per stay
• A tax is imposed by the city: EUR 2.48 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Fees - Optional

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Self parking fee: EUR 19 per day
• Pet fee: EUR 12 per pet, per day
• Early check-in is available for a fee (subject to availability)
• Late check-in fee: EUR 45 for check-in between 9:00 PM and midnight
• Housekeeping fees vary based on length of stay
• Crib (infant bed) fee: EUR 6.0 per night
• Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies - Know Before You Go

• Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Contactless check-out is available.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines.